Job Summary / Purpose

To support the management and development of the Key Account business in Malaysia towards meeting company’s objectives through Strategic Customer Planning and strong trade relationships.

Key Responsibilities

• To practice “Strategic Key Account Management” Approach in managing the customers.
• Negotiation of national contracts based on commercial policy and the client objectives.
• Monitors agreements roll-out and investments.
• Maintains relationships with customers’ key decision makers.
• Manages the account’s P&L.
• Develops relationship with the buyer.
• Coordinates execution of agreements and promotions with the sales force.
• Builds the business plans for each assigned customer.
• Draw out monthly promotion plan, review customer monthly / yearly cumulative sales performance, the market and the category performance, promotion design, measurement tool and the promotion effectiveness evaluation.
• In depth understanding of the key account retails sales strategy and operation mechanism, formulate key account strategy, goal and budget constraint, determine the business cooperation foundation and opportunity.

Requirements

• Minimum Degree in Business/Marketing.
• Minimum 8 years related experience with minimum 5 years Key Account Management.
• Verbal and Non-Verbal Communication skills in English.
• Experience in the FMCG industry is an added advantage.
• Experience in Key Account Management / Strategic Customer Management.